When smiles feel forced, guests notice. There’s a saying in hospitality: “Service comes from the heart.” But what if the heart of your...

"Humanity in Hospitality" - AI-generated Image After the difficult times brought on by the pandemic, the hospitality industry has largely...

AI-Generated Image - [ChatGPT] AI is undoubtedly on the rise, and businesses are racing to integrate it into daily operations. Many see...