General Terms and Conditions (GTC)

1. Scope

1.1 These General Terms and Conditions ("GTC") govern all contracts between Bacher Hospitality Consulting, represented by Bianca Bacher, and the respective contracting party ("Client") regarding the provision of consulting services in the hospitality and gastronomy sectors.
1.2 Deviating, conflicting, or supplementary terms and conditions of the Client shall only become part of the contract if Bacher Hospitality Consulting has expressly agreed to their validity in writing.

2. Conclusion and Modification of the Contract

2.1 A contract is concluded upon the Client’s written acceptance of an offer prepared by Bacher Hospitality Consulting or upon written confirmation of the assignment.
2.2 All offers from Bacher Hospitality Consulting are non-binding unless expressly stated otherwise.
2.3 Subsequent changes or additions to a contract must be made in writing. This also applies to any modification of the written form requirement.

3. Scope of Services and Execution

3.1 The scope of services is determined by the respective offer or contract.
3.2 Bacher Hospitality Consulting provides its services in accordance with professional standards but does not guarantee the achievement of specific economic results for the Client.
3.3 If necessary, Bacher Hospitality Consulting may engage third parties (e.g., external consultants or subcontractors) to perform services.

4. Fees, Payment Terms, and Cancellation Policy

4.1 The fee is determined by the individual offer or contract and consists of a base fee plus variable costs.
4.2 Invoices are payable within 30 days from the invoice date without deductions to the account specified by Bacher Hospitality Consulting. The relevant date is the receipt of payment.
4.3 Cancellation Policy:

• Cancellations up to 30 days before the service start date are free of charge.

• Cancellations between 8 and 30 days before the service start date are subject to a 50% cancellation fee.

• Cancellations made less than 7 days before the service start date are subject to a 100% cancellation fee.
  4.4 In the event of late payment, Bacher Hospitality Consulting reserves the right to charge statutory default interest and any applicable reminder fees.

5. Client’s Obligations

5.1 The Client is responsible for providing all necessary information, documents, and access required for the proper execution of the consulting service in a timely manner.
5.2 Delays caused by the Client’s late or insufficient cooperation may result in adjustments to the agreed timeline. Any additional costs incurred will be charged to the Client.

6. Confidentiality and Data Protection

6.1 Both parties agree to keep all business secrets and confidential information obtained during the collaboration strictly confidential. This obligation remains in effect even after the termination of the contract.
6.2 Bacher Hospitality Consulting processes personal data exclusively in compliance with applicable data protection regulations.

7. Contract Duration and Termination

7.1 The contract duration is determined by the respective assignment.
7.2 An early termination by the Client must be made in writing. Services already rendered must be paid for in full.
7.3 Bacher Hospitality Consulting reserves the right to terminate the contract without notice if the Client breaches material contractual obligations or is in default of payment.

8. Liability

8.1 Bacher Hospitality Consulting is only liable for damages in cases of intentional or grossly negligent breaches of duty.
8.2 Liability for slight negligence, indirect damages, lost profits, and consequential damages is excluded to the extent permitted by law.
8.3 In all cases, liability is limited to the amount of the agreed fee for the respective assignment unless there has been an intentional breach of duty.

9. Final Provisions

9.1 Applicable Law: The laws of Switzerland shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
Explanation: The CISG regulates international sales of goods, but since this contract pertains to consulting services, its application is expressly excluded for clarity and legal certainty.
9.2 Jurisdiction: The place of jurisdiction for all disputes arising from or in connection with this contract is Schwyz, Switzerland, unless mandatory legal provisions dictate otherwise.
9.3 If any provision of these GTC is or becomes invalid or unenforceable, the validity of the remaining provisions shall not be affected. The invalid or unenforceable provision shall be replaced with a legally and economically similar regulation.